
State Farm® Insurance Agent Jason Rakos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Orestila Ochoa (Tila)
June 7, 2025
"Carlos made the process very easy and help me ensure the motorcycle promptly."
Joe C
June 6, 2025
"Jason and his team were amazing! They helped insure my home and auto on short notice, going above and beyond to make sure I was completely satisfied. Their professionalism, efficiency, and dedication are unmatched. Highly recommend—thank you for outstanding service!"
Titus Rodes
June 6, 2025
"I truly appreciate everything Jason and the State Farm team do for me and my family. They’re always quick to respond and provide immediate support whenever I need it. Hands down the best office in NWI — highly recommend!"
Kerrin Williams
April 18, 2025
"I have reached out multiple times and received no response to cancel my policy. I have never had an agent that was this unresponsive. I am being charged for renter’s insurance for an apartment I no longer live in. I switched insurance companies because of this."
Sarah
January 8, 2025
"I would give zero stars if I could. Carlos is the worst agent I have ever worked with. Months after changing agents, I’m still suffering from his mistakes and lack of complete competency. First, he never changed my address from Indiana to Illinois when I moved…when I specifically asked him to do so. And now Illinois insurance companies won’t offer me coverage because of prior cracked windshield claims that were not my fault. Second, I asked him for months and months about event insurance coverage for our wedding. I had to bother him repeatedly to finally look into it, and when he did follow up, the insurance coverage he provided wasn’t sufficient enough. I had to rush last minute before our wedding to find different event coverage from an outside company. I can’t find a single insurance company who’s willing to offer car insurance based on claims that aren’t all my fault, all because Carlos insisted, changing my address wasn’t a big deal."
Alycia Caparelli
March 30, 2024
"Five stars for sure! Sending a high-five to this Agency!!!"
Jeff DeRolf
October 12, 2023
"Jason and his entire team are truly ALL-STARS! Very polite and treat you like family, I highly recommend that you go see them!"
"Thank you, Jeff, we appreciate you and your business!"
Mary A
February 6, 2023
"If you're shopping for home/auto/life insurance, look no further. Carlos has been phenomenal helping us to get the best rate. Not only that, but he also answers ALL of our questions- and there have been lots of insurance questions over the past four years! Just knowing that you have someone in your corner to help you when you really need it is priceless. Carlos and the Jason Rakos team provide that piece of mind. Thank you!"
Lauren Culp
February 1, 2023
"What a wonderful experience! Jessica is a star member of this team! She is so knowledgeable and extremely helpful! Have insurance needs?? Reach out to Jessica!"
Cassie Reyna
January 31, 2023
"I have been with State Farm since 2016 and it has been smooth sailing! I’m sure everyone there is great but no one can compare to Jessica. She is hands down the best. She makes everything so easy. She makes you feel like you are her only customer with the promptness in which she responds to you and the assurance she provides with any issue/concern you may have. I will stick with Jess as long as she allows me too!"
Steven Schueberg
January 31, 2023
"Great employees very helpful Very understanding been with this agent for the last six years"
Alisha Pearson
January 31, 2023
"Im truly happy with the office staff. We have multiple policies with Jason and I have never had any issues. It's wonderful to be able to shoot over a email or a fast phone call and be able to get answers quickly. I completely recommend this office."
Abigail Silva
January 31, 2023
"Jessica is always super helpful whenever I have any questions!"
patrick sanders
January 31, 2023
"Jessica Depew goes above and beyond to make sure my insurance needs are met . Thank you for your service"
Shelley C. Williams
November 18, 2022
"I absolutely love this insurance company, especially Carlos Garcia, he is always available to help and ensure great service. I highly recommend them."
Dakota Sechrest
November 17, 2022
"Very friendly and always willing to help at a moments notice . Couldn't be happier with my experience"
alisha enochs
November 17, 2022
"Always a great response when I need assistance! Great customer service! Feels like family!"
Matt Dugan
November 10, 2022
"Jason Rakos and his staff are friendly and knowledgeable. Definitely recommended a go to"
Jasmine Burris
October 20, 2022
"Great staff, very helpful and communicative!"
TheStanojevich
October 20, 2022
"This is a great group of insurance professionals! Many family and friends of mine are doing business with them and will continue to do business with them for a long time ! Great work guys !!"
Scott Born
October 20, 2022
"Jason is a wonderful agent great staff at their location I don't know why I waited so long to get State Farm love the insurance love the people definitely recommend Jason rakos state farm. very reasonably priced also..I am definitely a happy customer"
Ernesto V
October 20, 2022
"I transferred from a different State Farm Agent because of the customer service provided by Carlos G. Highly recommended."
Charlie
September 27, 2022
"Jessica’ s service is unmatched! She was so helpful and knowledgeable when it came to every different kind of insurance. She took the time to answer all of my questions and got me the best rate possible! I appreciate all you did to help me and my family!"
Ryan Merrill
September 8, 2022
"Great service."
E Gonzalez
September 8, 2022
"This office gives Great service and they are very reliable!!"